Introduction
IOhouse takes a great deal of care in ensuring that information that is obtained about you is treated appropriately. We will not pass on or sell your personal information to any third party. All information is stored securely and is only accessible to trusted employees. In this Privacy Policy, you’ll find important information about what personal data we process, and how and why we do it; which rights you have as a data subject; and how you can exercise these rights or find more information. This Privacy Policy also gives you information about what are cookies, how we use them and how you can control them.
The Policy:
Who we are and how to reach us:
iOhouse
Tel: +46 72 931 35 08
E-mail: info@iohouse.se
Address: Klarabergsgatan 29, 111 21 Stockholm
If you need more information about how we process and protect your personal data, write to info@iohouse.se We shall respond to such requests as soon as possible and in any case within one month of the receipt of your request.
What, how and why we process
Processing with your consent
If you subscribe to our newsletters, we’ll ask your email address. This address will only be used for emailing the newsletters to you. You may unsubscribe at any time by following the instructions at the end of each newsletter, and when you do, we’ll remove your email address from our database.
If you request our price list or other product information, we’ll ask your email address, and your name. We’ll use this data to send you relevant information about prices or new products and services becoming available in your desired location and new information about the our models, and we’ll keep Your information until you tell us to forget about you.
When you place an order for our products or services or make a payment to us, we’ll process your personal data recorded on the order form or payment notification. We’ll keep this information as long as necessary for the preparation or performance of the contract (including any possible warranty or other post-sales obligations). We’ll also use this data from time to time to remind you of product maintenance needs or provide other relevant non-commercial information to you.
We’ll also retain our transaction records for as long as the applicable accounting laws and regulations require us to do.
Processing on the basis of our legitimate interest
If you have done business with us in the past, we may use, from time to time, your contact information obtained from your order forms, to send you information about relevant new products and services becoming available in the location where your iOhouse model has been installed. You may opt out of such communications at any time, and when you do, we’ll no longer use any of this data for such purposes.
Cookies
What are cookies?
Cookies are small pieces of data that a website and stores on your computer or mobile device when you visit the site. There are several kinds of cookies: first-party cookies are set and read by the website you’re visiting; third-party cookies are set and can be read by external services used by the website; session cookies shall be deleted when you exit your web browser; persistent cookies shall be retained for future use.
Some cookies are necessary for the website to function as intended (e.g. online shops use them to keep track of the products in your virtual shopping basket); other cookies allow the websites to remember your preferences (such as your preferred content language) so that you don’t have to keep re-entering them when browsing around the site; to gather statistics about website usage (e.g. track down the paths how users navigate through the site), or to allow advertising service providers to show the ads expected to best match each user’s interests.
While the use of cookies allows websites to improve the user experience, the same technology, when used maliciously or incompetently, may put the users’ privacy at risk. The European privacy laws state that website operators can only place cookies (other than strictly necessary functionality cookies) on users’ computers or mobile devices only with the users’ consent.
How do we use cookies?
A cookie is the term for a file that is stored on your own PC and helps us to optimize your experience on iohouse.se. iOhouse uses cookies to analyze and manage content relevant to the user.
Google Analytics
iOhouse uses Google Analytics to analyse the use of the website, such as the customer journey on the site, tracking traffic and conversions from different countries, referrals, returning users, general activity, etc. Read more about Google Analytics cookies and Google’s privacy policy here: www.google.com/analytics/learn/privacy.html
Social Media
iOhouse uses cookies from Facebook. We do this in order to follow the user’s journey between our social media platforms, analyse the use, as well as create relevant content and campaigns on social media in relation to the user’s interests.
Deletion of cookies
If you want to delete this information later, this can be done via the browser settings under ‘Browser data’. If you want to consistently refuse the storage of cookies, this is also possible under the relevant settings in your browser.
If you are a natural person residing in the European Economic Area, then your rights as a data subject are provided for in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (GDPR). If you are a resident of some other country, you may have additional or different rights.
Under the GDPR, you have the rights to request from us access to and rectification or erasure of your personal data or restriction of processing your data or to object to processing your data, as well as the right to data portability. To exercise these rights, contact us as set forth above.
On request we gladly inform you about your personal data that we have registered in our system. Upon request, this data will be deleted, of course.
